Product Name: Adobe Dreamweaver CS6 Windows Product Serial: 1192-XXXX-XXXX-XXXX-XXXX-9931 Is the money now only driving factor for this company?ġ x Adobe Dreamweaver CS6 Windows Full Edition - Electronic Download £229.95 The Customer Support told me that there are thousands of such cases happened and I am sure Adobe just washed their hands of this issue without solving any problem (like mine).Is it not Adobe’s responsibility to protect its customers from fraudulent software? Why did they not take any action and place proper system to help its customers to protect from frauds for so many days and suddenly victimize their customers for using their product?.Why are they telling me this after five years when the source company no more exists? If they could tell me then that the key is not genuine I could have claimed a refund. I purchased the software paying the full price and registered the key with Adobe.As last he told me someone will call me after one hour and ended the Chat session. I asked him several questions (given below) and he only apologized saying he cannot do anything. At my dismay, he said that Adobe found this key invalid and revoked the right to use it. After long wait time and one failed attempt I at last got one support person and explained him the scenario. The only contact option I found was thru “Chat”. Please contact Customer Support." I searched online and tried to contact Adobe hoping that they will resolve the issue and open my key. Recently after formatting my laptop hard drive when I tried to re-install the product (that worked many times in past) it failed saying that "The serial number you entered has been revoked. I registered the product with Adobe and since then I was using this without any issue until recently. In 2013 while in UK I purchased a standalone version of Adobe Dreamweaver CS6 from online store (.uk) The dealer was supposed to be authorized and genuine – at least there was no reason to doubt the genuineness of this company from my side. Below is my recent experience with one of the Adobe products and their Customer Support.
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